Dear all customer:
After you got the product , Please check carefully ,If you found
1. Products was damaged
2. Products was different with your order
3. Products was missing and be sort of your order
Please contact with my staff on-line, We will try our best to help you solve it , We will reship or Refund if the things happened!!!!!
For a return or exchange requirement,pls email us about your reason and send the shoes pics as well.Meanwhile,please tell us the order and the items you are returning.Be sure to indicate if you would prefer to receive a refund, or make an exchange for another item.If you are exchanging merchandise,please also tell us the item and size you`d like.We are absolutely confident that you will be happy with your purchase from us because each piece is inspected by hand for quality.We understand,however,that every customer is unique and we are flexible to meet your particular needs.Customer satisfaction in our products and services is our top priority.We take great pride in our reputation for quality and excellent value. If in case you are not satisfied with a purchase, we'll assist you with a prompt refund or exchange.No sale is final.Refunds for items returned within 30 days of the purchase date will be credited in the same form as the original payment type.
All shipment charges within or after 30 days to Airmaxfactory.com will be borne be borne solely by the purchaser and an additional USD 30.00 will be deducted from the refund credited in for of original payment method or merchandise credit.
Original condition means that there are no scratches, marks or blemishes on the products and the security tags are still attached. The merchandise must not have been worn or used in any way.
If item returned has been damaged by purchaser and is not a mechanical default due to our assembly line (which would be under warranty),repair charges will be quoted and deducted accordingly.We will not accept any returned merchandise without the original box/tags.
Returns must be shipped via a prepaid traceable carrier,such as UPS and EMS. In case of loss or damage,the customer is liable.Contact our Customer Service by emailing